Terms of service

Last updated: August 24, 2026

Welcome to DKOD. These Terms of Service govern your use of the DKOD website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About DKOD

DKOD is an independent apparel brand offering clothing and related products through its online store.

The DKOD website is operated using Shopify's e-commerce platform.

For questions or assistance, you can contact us at:

Email: support@dkod.in

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation
  • Infringe the rights of DKOD or any third party
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the operation or security of our website
  • Submit false, misleading, or fraudulent information
  • Use the website for unauthorized commercial purposes

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colours, prices, and other product information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to limit quantities or discontinue products at any time.

4. Prices

All product prices displayed on the website are in Indian Rupees (INR).

The applicable price for your order will be the price displayed at the time the order is placed.

Shipping charges, if applicable, will be displayed before you complete your purchase.

If there is an obvious pricing or product information error, we reserve the right to correct the error and, where applicable, cancel the affected order and provide a refund of any amount paid.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you will receive an order confirmation through the contact information provided during checkout.

An order is considered accepted by DKOD when we have confirmed the order and begun processing it.

We reserve the right to cancel or decline an order in circumstances including:

  • Product availability issues
  • Suspected fraudulent or unauthorized transactions
  • Incorrect pricing or product information
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Other circumstances where fulfillment is not reasonably possible

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded to the original payment method.

6. Payment

Payments are processed through third-party payment service providers available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

DKOD does not intentionally store complete payment card details, CVV numbers, UPI PINs, or banking passwords on its own systems.

Payment processing is subject to the terms and policies of the relevant payment service provider.

7. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on the delivery location, courier operations, public holidays, weather, and other circumstances beyond our reasonable control.

Please ensure that the shipping address and contact information provided during checkout are accurate.

For further information, please refer to our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

By placing an order, you acknowledge and agree to the applicable return and refund conditions.

9. Intellectual Property

All content available on the DKOD website, including but not limited to:

  • Brand name and logo
  • Product designs
  • Graphics
  • Photographs
  • Videos
  • Text
  • Website design
  • Product descriptions
  • Other original creative content

is owned by or licensed to DKOD and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially use our content without prior written permission.

10. User-Submitted Content

If you submit reviews, photographs, feedback, comments, or other content to DKOD, you agree that the content must not:

  • Be unlawful or misleading
  • Infringe another person's rights
  • Contain malicious software
  • Contain offensive or abusive material
  • Violate applicable laws

By voluntarily submitting content for publication, you grant DKOD permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

11. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, shipping providers, analytics services, and other service providers necessary to operate our store.

Third-party services may have their own terms and privacy policies. DKOD is not responsible for the independent policies or practices of third-party services.

Our website may also contain links to third-party websites. These links are provided for convenience, and DKOD does not control or guarantee the content or availability of third-party websites.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, DKOD will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Compliance With Applicable Law

These Terms of Service are subject to applicable laws and regulations of India.

Nothing in these terms is intended to restrict or remove any statutory rights available to consumers under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, website, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

DKOD
Email: support@dkod.in
Website: https://dkod.in